All parts sold by Suspension Parts Warehouse are new, replacement parts that meet or exceed OEM specifications and are guaranteed to fit each vehicle as described in the auction listing.
Each part is covered under a manufacturer's limited warranty for a period of one (1) year and unlimited mileage. If a part fails during the warranty period, please contact one of our Customer Service representatives at email@example.com for questions or claim information. Warranty excludes damage caused by misuse, abuse, other faulty parts, improper installation or off-road, commercial use.
THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM THE FAILURE OF THE PART.
As long as the item is still in 100% new, unused condition in original packaging and has NOT been installed or used, you return all parts that Included in your purchase within 30 days for a refund of the item price only.
The original shipping fee will not be refunded.
The buyer is responsible for the cost of return shipping.
To return part(s) please e-mail us with your eBay item #, full name, part number, and e-mail address that you placed you order with along with a detailed explanation of why you need to return or exchange it.
We will e-mail you back with instructions in approximately 2-3 business days. If you do not have your order number, please indicate when your order was purchased and the full name or e-mail address ordered with. All RA numbers are e-mailed in 3-4 business days with a return shipping address and complete shipping instructions. No returns will be accepted without an RA number. If the RA number is not written on the outside of the shipping box, it will be returned to you. All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly; . We do not send or issue call tags. Return shipping is responsibility of the customer.Items returned after purchase due to key-in error, incorrect purchase or omission will incur a 20% restocking fee.